Susan Skjei

Associate - USA

Susan Skjei (“shay”) has a unique ability to create energetic and high trust learning environments that accelerate the achievement of practical organizational results while building strong, collaborative relationships. She provides consulting, facilitation, training and coaching in the areas of mindfulness, leadership, strategic planning, organizational culture, innovation and change management using the Theory U framework and methodology.

Susan has been consulting with leaders and executive teams of businesses, non-profit organizations and government agencies for over 25 years. She has designed and led large-scale change initiatives for such diverse client groups as Hewlett-Packard, Phipps Construction, Rocky Mountain HMO, The Colorado Air National Guard, StorageTek, Fraser Health Authority in Vancouver and the Mental Health Center of Boulder County. These change initiatives have included the development of core values and purpose, leadership competencies and succession planning, strategic planning, process improvement, goal alignment, innovation and organization design. Many of her recent projects have included a “green” or sustainability focus with groups such as LOHAS, Naturally Boulder, Naropa University and the Lean and Green Division of the Association of Manufacturing Excellence (AME). She has also consulted and taught internationally in Canada, Europe and Eastern Europe.

In her last corporate position, Susan was Vice-President and Chief Learning Officer for StorageTek, a $2.4B provider of electronic storage solutions. She was responsible for developing the learning and change management strategy for the corporation and implementing it across 40 countries and 8,500 employees worldwide. She also implemented a virtual corporate university to provide education and training to employees, customers and partners of StorageTek throughout the world.

Susan is an experienced executive coach, and for the last twelve years has worked closely with CEOs, executives and managers to help them articulate their personal and professional goals and to implement these goals effectively within their own organizations. She specializes in coaching executive teams and has designed and facilitated numerous leadership retreats. Susan is a Professional Certified Coach (PCC) with the International Coaching Federation.

Susan has a Master of Science degree from American University in Human Resource Development and is completing her Ph.D. at Fielding Graduate University in Human and Organization Development. She is the founder and director of the Authentic Leadership Certificate Program at Naropa University,, and is a founding member of the ALIA Institute